For anyone who has been working in the healthcare IT industry over the past 15-18 years, including yours truly, we can all attest to the fact that interfaces – including the technology that facilitates them – have progressed from being important prerequisites for operational efficiency to mission critical elements for patient care and safety.
I recently heard the best analogy that sums up what EHR optimization is all about. They said:
“just having the data in the system, but not being able to access it easily, is like having all the records in a gigantic filing cabinet that you have to manually search through each time you need information.”
With the future of healthcare moving to value-based care, physicians will be paid based on outcomes. So it's important for the provider, and for the patients' benefit, to make sure the outcomes are as good as they can be.