Interoperability and HIE

Regulatory and Compliance

Medical Device Integration

Patient Privacy

Report Writing

Perspectives

Michelle Schneider, Senior Solutions Engineer

Michelle is a Solutions Engineer with Iatric Systems focusing on the interoperability needs of hospitals, networks, regions, and states. Michelle has participated in EMR implementations and conversions, HISP and HIE implementations, EMPI management, and interface management and testing. She is a registered nurse committed to the mission of educating the healthcare community about interoperability as a means to improve patient outcomes.

Change is Constant, How Do You Manage It?

In Healthcare, as in life, the one constant on which we can all rely is change. While change usually brings better outcomes and moves us forward, the process of change can be painful. There are some, however, who come out of major change with a better-than-ever reputation and trusted partnerships with unlikely colleagues. How do they do it? How do they make it look so easy?

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Does Your Help Desk Need Help?

This time of year, every IT director and clinical manager is dreading one task in particular — the on-call schedule. Between PTO and legal holidays, the best employees can get really cranky when they are tasked with on-call Thanksgiving Day. 

It really puts a damper on the holidays. I’ve got to stay close by, I’ve got to tote my laptop everywhere, miss the big plays, and shush my kids when they’re just, well, being kids.

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Recipe for Successful Patient Identity — People, Processes, and a little IT!

Patient identity is a hot topic everywhere we turn.

There are a lot of opinions out there and no one has conjured the perfect recipe just yet. The CHIME National Patient ID Challenge initiative has gotten a lot of buzz, and while the $1,000,000 in prize money is a nice motivator, I’d like to think that everyone has a more altruistic motivation. 

Whether you’re an IT geek, a provider, or a patient, we all have a stake in getting it right. We all win if we get it right. It is worth our time to make a plan, and execute it flawlessly.

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How to Get a Handle on Your Patient Identity Challenges

Patient identity challenges are not going away

Patient identity challenges are nothing new; trust me. Back in the 90s, when I implemented the first EMR at a community hospital in the Northeast, we spent a lot of time undoing the damage of well-intentioned registrars. Oh, the joy of our little bubble. Yes, it was a lot of work but it was confined to my little hospital and one EMR. 

We had total control. We undid the registration, documentation, lab results, charges, and any other bits and pieces, only to re-enter them on the new patient and account. Boy did we complain! 

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Interoperability — Don't Get Crushed by the Chaos

Interoperability can mean many things.

Interoperability is one of those words that conjures up very different visuals for each of us. Paper cups attached by string, the WiFi router in your home, the towers and satellites that allow your text to be sent across the world in milliseconds, and the NASA space station, are all examples of interoperability. 

In healthcare, it might mean electronically receiving the lab order from the doctor’s office, or aggregating and sharing in target-system-ese, the problems, meds, and allergies of every patient in Massachusetts.

Some might say the term interoperability is overused, but it’s shorter than saying, “take thousands of proprietary systems that were created as good ol', 'stand-alone, I don’t need anyone, I am king of the hill, you can’t boss me around,' and make them share information.” 

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