The Exponential Future of Patient Engagement

Written by Frank Fortner, President of Iatric Systems

Looking ahead at the future of patient engagement

In October of 2014, I attended the CHIME fall conference and had the privilege of listening to Dr. Peter Diamandis, CEO of the X PRIZE Foundation, and author of books such as "Abundance" and "Bold." He brings an optimistic message about the value created through the exponential growth of certain technologies — that starts after they become "digitized," yielding exponential leaps forward rather than small, linear steps. Examples include artificial intelligence, 3D printing, digital photography, and more. In short, once digitized, and after moving through the subsequent phases of: deception, disruption, demonetization, and dematerialization, a technology reaches the final stage of democratization — essentially it’s small, it’s cheap, and it’s everywhere! Just think about the computing power of your smartphone, its digital camera, and its instant access to more data than U.S. presidents had just 20 years ago!

I believe the technology surrounding patient engagement is on a similar path. In a few short years, it has essentially moved from paper to portable media, to online portals running on desktops, to smartphone apps — which are now connected to sensors that track weight, glucose levels, activity, calories burned, and so on. Mobile technology, in particular the smartphone, is the space where liberated data meets the healthcare consumer where they live, work, and play. I have always believed that patient engagement was just the opening chapter in a developing story that will ultimately lead to patients and their families being empowered as active participants in their care team, having a voice, and truly armed with the very same data the clinicians on their care team have access to. Examples of this are emerging today. The result is a truly patient-centered care model, improving their experience and supporting an environment of shared decision-making and accountability.

As an integration technology company, Iatric Systems is currently working with two of our hospital customers to create a bi-directional data highway that leads directly to the healthcare consumer’s mobile device, securely allowing them to not only view their data, but also transfer select data elements to their Apple Health app. In the future, we will also pull data from the Apple Health app and push it back to the EHR, and the industry is already making plans for the EHR consumption of patient-generated health data (PGHD). This is where patient engagement delivers two-way value by allowing patients to share their story via the uploading of data from sensors, medical devices, and the patient’s observations — such as making corrections to the chart.

Patient engagement efforts are progressing rapidly in the wake of various exponential technologies such as mobile devices, Internet connectivity, and sensors. What steps is your organization taking today in order to prepare for the #ConnectedPatient of tomorrow, where patients interact with their digital health data in the palm of their hand? Are you planning not merely to engage, but also empower your patients by inviting them to become active members of their care teams? Do you have a plan to create the kind of ecosystem necessary to deliver and consume health data? How will you add value to your organization through that ecosystem? I would encourage you to give these some real thought. As a trusted integration partner, feel free to give us a call, and we would be happy to discuss this further with you.

The future may be closer than you think…

To learn more tips on improving patient engagement, listen to our recorded educational webcast:

Beyond Meaningful Use:   Enhancing the Patient Experience with HIT

 

 

Topics: patient engagement, Healthcare Consumerism, Patient Experience

Subscribe to the Perspectives blog.

Receive the latest articles directly in your inbox.
Enter your email address and click SUBSCRIBE:

Comments

0 COMMENTS

The Path Forward for HIEs, and What I Learned at the SHIEC Annual Conference

I recently attended the Strategic Health Information Exchange Collaborative (SHIEC) annual conference in Indianapolis. I had the honor of presenting Iatric Systems thoughts on how to increase HIE...Read More

Hospital and Healthcare IT Survival Guide for the Post-EHR Era

Without conjuring up dramatic images of a zombie apocalypse, the healthcare IT industry finds itself in yet another unprecedented time period. In this post-EHR era (as some call it) we have largely...Read More

Connect the Dots at the 2017 International MUSE Conference

Some come to Dallas to hear the Texas blues, enjoy prime steaks, ride a mechanical bull, or maybe even catch some baseball. This year, however, Iatric Systems is coming to Dallas to "Connect the...Read More

The Bands, Bikes, and Buttons of Emerging Strategies

We all need to recharge our internal batteries now and then. To recharge, some climb Mt. Everest in their personal time, some take vacations. For me, it’s making music — singing, writing, playing....Read More

Open Letter to MEDITECH

From the late 1970s thru the 1990s, MEDITECH was a technology leader in supplying hospital information systems. Your expertise resulted in many community hospitals being able to install more...Read More

HIMSS 2017: Waiting On The World To Change (Again)

As I write this, the new administration is a little more than two weeks into its term, and many are rightly wondering what the impact will be across the industry as new leaders in key policymaking...Read More

2017: What Lies Ahead for Healthcare IT?

We are currently three days away from the changing of the guard in Washington. Many are pondering, prognosticating, and pontificating on what that will ultimately mean for our country and to the...Read More

Hold On Loosely

IBM’s CEO, Ginni Rometty once said, “never love something so much that you can’t let go of it.” Setting the business world aside for a moment, I’ll admit this has not always been my greatest...Read More

Doctor! Doctor!

“I’ve read HIStalk, listened to Blumenthal. Will we get incentives, or nothing at all?” are just a few lyrics from the HITECH Train (Crazy Train parody) song written back in early 2011. If you missed...Read More

Innovation Through Collaboration

Beth Israel Deaconess Healthcare CIO, Dr. John Halamka, recently spoke in an interview with Jonathan Bush about Meaningful Use having accomplished its initial purpose and offered his thoughts on how...Read More

Be Our (Special) Guest in Orlando

At the end of this month, several members of Team Iatric Systems will be headed to Orlando, Florida, for the 2016 International MUSE Conference. Perhaps more than ever before, we can’t overstate our...Read More

What We Missed at HIMSS This Year

After all the prep work, the hype, the expense, the social media postings, the second-hand smoke, and the bad Elvis impersonators, the 2106 Las Vegas healthcare-a-palooza better known as the HIMSS...Read More

How to Add Value in the Post-EHR Era

It’s already February, 2016, and the HIMSS conference is just around the corner. If you plan on attending, it’s highly likely that you’re a senior healthcare IT leader, which means congratulations...Read More

Start with Why

The one-syllable word “why” is very underwhelming in size and yet very powerful in terms of the action it inspires and the understanding it opens the door to. Why did you get out of bed this morning?...Read More

Lessons From the Big Apple

There’s an old saying most have heard, “customers may forget what you said, but they’ll never forget how you made them feel” — author unknown. To that end, recently I was working on my wellness goals...Read More

The Exponential Future of Patient Engagement

In October of 2014, I attended the CHIME fall conference and had the privilege of listening to Dr. Peter Diamandis, CEO of the X PRIZE Foundation, and author of books such as "Abundance" and "Bold."...Read More

Patient Portals: Wrong Target or Broken Arrows?

Two weeks ago I was out running with my 4-legged BFF (George) a large, muscular 2-year-old Lab mix. Just as we were getting back to the house, I decided to show him I had another even faster gear he...Read More

EHR Optimization: Go-LIVE Marks The Beginning

  Picture this…you’ve just gone live with your new EHR. It’s all in the past and you are feeling proud of the effort you and your team has put forth. As the final chapter in a multi-year-long...Read More

Communication Transformation ...

This may sound like I’m stating the obvious, but one of the most integral components of Iatric Systems culture is communication - clear, constant and comprehensive in terms of making sure the right...Read More

Summer Webcast Series - Education and Demonstrations

The summer is just beginning and we’re providing more opportunities for you to expand your knowledge all summer long. Just register now for the sessions related to your most pressing challenges. Each...Read More