As I write this, the new administration is a little more than two weeks into its term, and many are rightly wondering what the impact will be across the industry as new leaders in key policymaking positions are taking aim at the Affordable Care Act. Uncertainty is once again in the air. Strategic plans are back on the table. What then are we to do as we wait to see what changes may come? One suggestion is to take a deep collective breath and focus our attention on those things that we know will not be changing under any scenario. Regardless of which administration is currently calling the shots, those of us who have made a career in the health care IT industry understand there is always much work to do apart from any new or modified regulations.
We are currently three days away from the changing of the guard in Washington. Many are pondering, prognosticating, and pontificating on what that will ultimately mean for our country and to the healthcare industry. People are wondering if the Affordable Care Act will indeed be repealed and replaced and, if so, in part or in full? There are so many questions around the impact on the insured and uninsured, the financial impact on hospitals, physicians, ACOs, the industry at large. What about the long journey to value-based care? Will its momentum fizzle, stall, or keep moving forward? And of course, what will the impact be on software vendors and service organizations in the healthcare industry? I’m only scratching the surface, but you get the point. For at least a few more days/weeks/months, what lies ahead is uncertainty, and there is one thing we know about human nature; uncertainty is rarely a welcome guest.
IBM’s CEO, Ginni Rometty once said, “never love something so much that you can’t let go of it.” Setting the business world aside for a moment, I’ll admit this has not always been my greatest strength.
“I’ve read HIStalk, listened to Blumenthal. Will we get incentives, or nothing at all?” are just a few lyrics from the HITECH Train (Crazy Train parody) song written back in early 2011. If you missed it back then, here's a link to our video. And since it's been five years since the song was written, I’m guessing there may be a few of you asking, “Who is Blumenthal?” Excellent question.
Beth Israel Deaconess Healthcare CIO, Dr. John Halamka, recently spoke in an interview with Jonathan Bush about Meaningful Use having accomplished its initial purpose and offered his thoughts on how we get back to innovation. He said, “It got us to adoption. We moved from paper to electronic to basic electronic functionality that is good enough. But now it’s time to let loose the market for innovation.” I’ll just say what everyone else is probably thinking ... amen!
At the end of this month, several members of Team Iatric Systems will be headed to Orlando, Florida, for the 2016 International MUSE Conference. Perhaps more than ever before, we can’t overstate our excitement around speaking with as many attendees as possible. Let me explain why. While the majority of provider organizations attending MUSE are already Iatric Systems customers, it is likely there will be many who have a limited (or perhaps historical) understanding our full solution portfolio. We’re looking forward to learning more from attendees about their hospitals’ situations, and discussing together the many ways we can enhance their current IT investment.
It’s already February, 2016, and the HIMSS conference is just around the corner. If you plan on attending, it’s highly likely that you’re a senior healthcare IT leader, which means congratulations are in order! You have a vital and rewarding job, but also an incredibly difficult one, which lately, seems to be getting harder by the day. Having successfully moved past the core EHR implementation, today you hold ultimate responsibility for the enterprise healthcare IT systems that must simultaneously improve the quality of care, improve the health of your patient population, reduce the cost of care, support the transition to value-based reimbursement, let doctors be doctors, and comply with Meaningful Use and various clinical quality measures along with an exhaustive, ever-changing list of federal regulations. Just in case that isn’t enough, you also need to make sure your IT systems can securely exchange data with all appropriate stakeholders — no data blocking allowed — while at the same time, you must vigilantly protect everything and everyone from the growing number of bad guys who are hell-bent on gaining access to and exploiting your health system data for personal gain. Like I said, congratulations!
The one-syllable word “why” is very underwhelming in size and yet very powerful in terms of the action it inspires and the understanding it opens the door to. Why did you get out of bed this morning? Why do you do what you do? Why do you live where you live? Why do you believe what you believe? The list of questions goes on and on. Each one seeking to understand, usually something of causality or motivation. It’s easy when we’re the ones asking the questions of someone else. It’s much harder when we look internally and seek to understand that which motivates us. Difficult or not, it’s a great self-reflection exercise that both individuals and businesses should routinely perform. Knowing the answer can be a powerful force.
There’s an old saying most have heard, “customers may forget what you said, but they’ll never forget how you made them feel” — author unknown. To that end, recently I was working on my wellness goals by walking around Manhattan with my youngest daughter to celebrate her 18th birthday. We averaged about 19,000 steps per day, which helped counter the 19,000 calories of NY style pizza we were also ingesting daily. What lessons can one learn by walking around a city like New York that applies to your business? Oh, not much…except little things like the importance of customer service and relationship building.
As I write this, the new administration is a little more than two weeks into its term, and many are rightly wondering what the impact will be across the industry as new leaders in key policymaking...Read More
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