Stepping Stones to Achieve Population Health Management Goals by Reducing Your Patient Matching Duplication Rate

Written by Rob Inglish, Practice Director, Patient Identity & Vendor Analysis/Selection

Population health management goals image

If you Google “Population Health Management” you will get 77.5 million results, so there is no lack of information about population health management. But how do you make sense of what needs to happen for your organization to meet your population health goals? One step at a time…

Whether you’re just getting started and are defining your population health management strategy, or have already begun your journey, you will likely hit roadblocks and challenges along the way.

But despite the fact that leaders know there will be challenges, a 2014 study by SSI-Search showed that Population Health Analytics was a top priority for CIOs and IT leaders.

After talking with many of these leaders, a consistent theme and one that presents a lot of challenge, is in the area of patient identity — specifically around EMPI solutions. Most have deployed an EMPI solution. However, most were still not happy with the results they were getting (or not getting). There are always going to be some errors in any EMPI solution, but there are things you can do to make sure you are maximizing its potential to get the most accurate patient matches.

The first step is to know your duplication rate. Having a high duplication rate or not knowing your duplication rate at all can adversely affect care. Reducing your duplication rate can have positive effects, such as:

  • Reducing risks of improper tests and incorrect diagnosis
  • Improving accuracy of population health quality measures
  • Decreasing duplicate testing
  • Reducing costs related to unnecessary testing

The second step is to take action to reduce your duplication rate once you know what it is. There are several ways this can be done:

  • Put new processes in place to verify matches
  • Tune your algorithms for better results
  • Assign resources to monitor and report on duplicates
  • Hire outside help to manage your EMPI tracking for you

These are just a few benefits of, and steps toward, managing your EMPI appropriately, which is key to meeting your population health management goals.

If you would like more information about EMPI services, such as strategy planning, vendor selection, or EMPI implementation, contact me here.

Topics: HIE, EMPI, Enterprise Master Patient Index, Health Information Exchange, population health, population health management

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